Act immediately, if contaminating fluid spills onto the carpet, absorb the fluid thoroughly by a soft towel or white absorber paper, such as paper towel. Do not twist the material used for absorption, push it with your full weight instead, until it becomes full, then replace it again. Continue this process until the absorber does not become wet again when pressing it onto the stain area. Do not forget, that if you remove ALL moisture, then 95% of the stain can be removed without using chemicals, and removal of the residuary becomes easy. Dried stains are very tough, or even impossible to remove. NEVER SCRUB OR SCOUR STAIN SURFACES!

Stain removal fluids

If a bigger among of fluid spilled onto the carpet, hoover the majority by a wet vacuum cleaner. Then the following absorption process may start.

Solid materials

Scratch the contamination with a knife of spatula, then hoover it, if no traces left. Remove the residual contamination according to the attached list.

Superficial contamination

It can be removed by effective hoovering. All residual particles continue their way to the bottom of the carpet, and they are very hard to remove. We recommend the use of standing vacuum cleaners designed for heavy duty, which are equipped with automatic brushes and mixer.

carpet contaminations types

Suspended grease

Most superficial contamination partially contain fat or oil. The longer the contamination is in contact with fibers, the more grease reach the fluffes. Contamination not removed by the vacuum cleaner get between the fibers, and the fat or oil subsides onto the fibers, which enable them to attract even more contamination.

Downtrodden contamination

This is the combination of fat, oil and such heavier contaminations, like mud or sand.
When this contamination reaches the bottom of the carpet node, it usually remains there, until carpet cleaners perform a deep cleaning.

Wet contamination and stains

When a contamination becomes wet, it passes through the fibers faster, and they are tougher to remove. Wet stains spilled onto the carpet immediately pass through the fluffes, and deep cleaning process becomes necessary.

The following two main carpet abrasion dangers require to be dealt with in the most effective way:

Sand

This means the biggest danger on the lifetime of your carpet. Do not forget, that the biggest part of harmful sand is found between the fluffes. When sand is let between the fluffes, cutting edges on them quickly abrade the carpet, when people shuffle on it.

Water

Wet carpet, especially which contains sand, accelerate abrasion and decrease the carpet’s stability too. Please do your best to keep your carpet as dry as possible. When the carpet is wet, dry it as soon as possible by placing absorber paper on the wet area.

 

On the wet carpet, due to frequent steps, fluffy fibers of the carpet become quickly worn.

Contamination resistant carpet

Strategic placement of contamination resistant carpet significantly reduces the quantity of contamination and moisture brought to the carpet. It is crucial especially on areas next to the street, kitchen, bathrooms etc.

Because the contamination resistant carpet’s duty is to retain sand and moisture, it should be kept in good condition. It must be thoroughly hoovered every day, and cleaned with detergent every week if necessary. It is worth to consider the application of removable and washable protective carpet.

Do not forget, that if contamination resistant carpet is full with sand and dirt, then it will not remove the dirt from the shoes, but rather brings grease and dirt on the shoes instead of removing them. Thus it accelerates the contamination of adjacent carpet.

Choose such a contamination resistant carpet, that is maximal hygroscopic and easy-to-clean. The carpet type needs to be determined upon the consideration of what kind of contamination will be brought onto the carpet by people’s sole. Area to be covered by protective carpet shall be as large as possible, but at least two steps long, because people usually do not stop to clear their feet, when they enter into a room.

When the decoration of the place does not allow to apply protective carpet onto the area covered by carpet, then it is worth to think about applying protective carpet on the solid surface in front of the entrance.

Before purchasing a carpet, it must be determined first, which area is heavily used, where are possible contamination dangers, and these need to be treated so, that the carpet’s contamination shall decrease. Colour selection and contamination prevention treatments are very important factors for instance, and their application should be considered.

Maintenance of your carpet

Maintenance shall be started right after the installation of the carpet. You should not let contamination to accumulate, causing spreading stains, because these quickly decrease the appearance of the carpet. You should not let contamination on the carpet for longer period, while it is impossible to remove later.

You have to work out a maintenance schedule in order to introduce and observe, what kind of cleaning/maintenance jobs, how often need to be performed.

cleaning maintenance schedule

The following duties are listed in a typical maintenance plan:
Those areas, that need to be hoovered daily
Those areas, that need to be hoovered on every second day
Those areas, that need to be hoovered on every third day

Those areas, that need to be hoovered once a week

Daily stain cleaning

Stain cleaning, when it becomes necessary

Monthly cleaning of high traffic areas

Quarter year cleaning of high traffic areas

Half year cleaning of medium traffic areas

+ Annual cleaning of low traffic areas

Areas cleaned if necessary (less used areas)

Introduction

While we think so, that the maintenance guide is very useful, it is extreme important, that the cleaner staff must be well-trained in report making and handling maintenance processes.
From this aspect, we consider the most important part of maintenance training, that there should be a system, where they can report stains and their removal, and to ensure that they keep all cleaning tools in good shape.
Decisions are made very often about deep cleaning of the carpet due to a localized stain, thus we recommend to always keep the required chemicals at hand to remove most common stains. We figured out, that use of stain removal kits is a very efficient method of bringing detergents to the area of contamination. We recommend to keep these kits in a central place. We can not emphasize enough the importance of the staff being well-trained in stain removal.

If you need further information, please do not hesitate to contact us!

The followings are valid for all types of stains:

After the emergence of the stain, solid materials need to be removed immediately using a spoon. Then a soft cloth immersed into warm water needs to be placed on it multiple times, in order to sponge up the contamination. Always use uncolored absorber, and move to the centre of the stain. If there is nothing to sponge up anymore, dry it with cold hairdryer level. If you do not manage to remove the stain, see our stain table. Always move from the side to the centre of the stain.

Treating and removal of stains occurred on the carpet surface

Methods

1. Let it dry, then hoover it.

2. Hoover it.

3. Hoover it, then treat it with clean, white cloth immersed into clean, warm water multiple times (rinse). Always use uncoloured absorber. In case of wool, do not scrub. Dry with the hairdryer’s cold level.

 

4. Treat it with clean, white cotton linen immersed into cold water. Always use uncoloured absorber. In case of wool, do not scrub. Dry with the hairdryer’s cold level.

5. Treat it with such a clean, white cloth, that you have immersed into a solution of 15 ml biological soaker, 15 ml vinegar and half litre of cold water multiple times. Then absorb it with cold water multiple times. Always use uncoloured absorber. In case of wool, do not scrub. Dry with the hairdryer’s cold level.

6. Treat it with such a clean, white cloth, that you have immersed into the solution of 15 ml mild soaker, 15 ml white vinegar and half litre of lukewarm water. Then absorb it with uncoloured absorber multiple times. In case of wool, do not scrub. Dry with the hairdryer’s cold level.

7. Treat with such a clean, white cotton cloth multiple times, that you have immersed into the solution of 15 ml biological soaker, 15 ml white vinegar and half litre of lukewarm water. Then absorb it with cold water multiple times. Always use uncoloured absorber. In case of wool, do not scrub. Dry with the hairdryer’s cold level.

8. Treat with such a clean, white cotton cloth, that you have immersed into the solution of 15 ml of mild detergent, 15 ml white vinegar, 5 ml lime juice and half litre of lukewarm water. Then absorb it with cold water and uncoloured absorber multiple times. In case of wool, do not scrub. Dry it with the hairdryer’s cold level.

9. Treat with clean, white cotton linen immersed into tetrachloroethylen multiple times. Then absorb it with cold water. Always use uncoloured absorber. Then treat with such a cotton cloth, that you have immersed into the solution of 15 ml mild detergent, 15 ml white vinegar and half litre of lukewarm water. Then absorb it with cold water and uncoloured absorber multiple times. In case of wool, do not scrub. Dry with the hairdryer’s cold level.

1O. Try to let it dry naturally, and remove it carefully. At the end, treat with such a clean, white cloth multiple times, that you have immersed into the solution of 15 ml biological soaker, 15 ml white vinegar, 5 ml lime juice and half litre of lukewarm water. Then absorb it with cold water and uncoloured absorber multiple times. In case of wool, do not scrub. Dry with the hairdryer’s cold level.

11. Treat with such a clean, white cotton cloth, that you have immersed into alcohol (found in the pharmacy) multiple times, then absorb with cold water and uncoloured absorber multiple times. Then treat with such a cloth multiple times, that you have immersed into the solution of 15 ml biologic soaker, 15 ml white vinegar and half litre of lukewarm water. Then absorb it with cold water multiple times. Then absorb it with cold water multiple times as described above. In case of wool, do not scrub. Dry with the hairdryer’s cold level.

12. First hoover it. Treat with clean, white cotton linen immersed into tetrachloroethylene. Then absorb it with such a clean, white cloth, that you have immersed into the solution of 15 ml mild detergent, 15 ml white vinegar and half litre of lukewarm water. Then absorb it with cold water multiple times. In case of wool, do not scrub. Dry with the hairdryer’s cold level.

13. Treat with clean, white cotton linen immersed into tetrachloroethylene. Then absorb it with white water multiple times. Always use uncoloured absorber. In case of wool, do not scrub.

14. Treat with clean, white cotton linen immersed into tetrachloroethylene. Then absorb it with cold water multiple times. Always use uncoloured absorber. Then absorb it with such a clean, white cotton linen, that you have immersed into the solution of 15 ml mild detergent, 15 ml white vinegar, 5 ml lime juice and half litre of lukewarm water. Then absorb it with cold water multiple times, as described above. In case of wool, do not scrub. Dry with the hairdryer’s cold level.

15. Cover with multiple layers of uncoloured textile, and iron with warm iron (the temperature depends on the material of the carpet fiber) until absorption finishes. Absorb it with cold water and uncoloured absorber. Then treat with such a clean cotton linen, that you have immersed into the solution of 13 ml vinegar and half litre of lukewarm water. Then absorb it with cold water multiple times, as described above. In case of wool, do not scrub. Dry it with the hairdryer’s cold level.

16. Cover with multiple layers of uncoloured textile, and iron with warm iron (it shall not be too hot, especially if there is cotton carpet) until absorption finishes.

17. Freeze with aerosol chewing gum remover, break it, brush, then hoover.

18. Treat with clean, white cotton linen, that you have immersed into acetone (it is flammable, so be careful with the fire).